The check-in counters are on level 1 of the terminal (see on map).
Frequently asked questions
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Airline check-in counter hours vary and are subject to change at any time.
The counters generally open at the following times:
Air Canada: two hours before the scheduled departure time
Air France: three hours before the scheduled departure time
Air Inuit: one and a half hours before the scheduled departure time
Air Transat: four hours before the scheduled departure time
American Airlines: two hours before the scheduled departure time
PAL Airlines: two hours before the scheduled departure time
Pascan: one and a half hours before the scheduled departure time
Porter: two hours before the scheduled departure time
Sunwing: three hours before the scheduled departure time
United Airlines: two hours before the scheduled departure time
WestJet: two hours before the scheduled departure time
Please note that airlines generally close their counters at least one hour before departure time.
If the airline check-in counter is closed, it means that check-in has not started yet or that check-in has finished. If counter check-in has closed, you will not be able to check in any bags.
If you don’t have any baggage to check, you can try checking in at one of the self-service kiosks in front of the check-in counters. If that doesn’t work, it is too late to check in for your flight. You will need to contact your airline’s customer service department to plan another flight or route.